The Features and Functionality of GOexchange^®

The GOexchange® Maintenance Process is powerful, flexible, and offers the following features and functionality:

• Advanced Configurations – Select from Offline Diagnostic Report, Full Maintenance, Analysis and Repair, or MTA Check only. GOexchange® also supports such advanced features such as: automated maintenance progress notification, integrated backup, automated scheduling options, and other sophisticated features.

• Broad Scheduling Capabilities –  Administrators can schedule unattended regular maintenance jobs for any server within their organization to automatically take place on specific days, times, and intervals.

• Centralized Scalable Management –MMC based centralized management console provides administrators with the ability to configure, manage, schedule, and review preventive maintenance for all Exchange Servers in their organization. GOexchange® also scales to meet the needs of large enterprise environments with hundreds of Exchange Servers.

• Cross-Platform -- Automatically detects which version of Exchange is installed, Exchange 5.5, 2000, 2003 or 2007, and then applies the appropriate rules and maintenance processes for each configuration.

• Granular & Targeted Maintenance - by server, storage group or individual store.

• High Availability Integration - Automatically detects and supports Microsoft Clustered Exchange servers in Active/Passive and Active/Active configurations.

• Integrated Backup - Best practices demand that a backup to disk or tape of the Exchange databases and other critical files is made prior to any maintenance process. To alleviate this tedious yet critical task, GOexchange® has built-in integration with Lucid8's DigiVault® that provides Continuous Data Protection as well as existing enterprise backup solutions from CA, CommVault, Veritas, UltraBac, and other leading backup solutions.

  • GOexchange® can initiate, monitor, and report the state of an Offline or Online Exchange backup job before and after Exchange maintenance.

  • If the associated backup job is successful, then maintenance will be allowed to proceed. If however, for some reason, the backup job fails, then GOexchange® will initiate a failover backup job via a secondary or tertiary backup server, if configured.

  • If failover backup servers are not configured and the primary backup job has failed, then GOexchange® will abort the maintenance process and notify the appropriate operator.

• Knowledge Protection - One of the pitfalls of employing a highly capable IT staff is the impact that employee turnover can have on your information infrastructure. When a well-trained administrator leaves your organization, their intimate knowledge of your Exchange system also goes out the door. GOexchange® has built-in expert knowledge that will continue to grow and serve your organization 24x7x365 to obtain complete and flawless execution each and every time for Exchange 5.5, 2000, 2003, and 2007.

• Pre-Maintenance Notification - Notify specific persons, all members of a particular group, or the entire organization weeks, days, or hours before a scheduled maintenance.

• Post-Maintenance Notification - Notify individuals or the entire group of GOexchange® operators that maintenance is complete and of any problems that occur and require attention.

• Resource Checking - Each maintenance job has several built-in resource checks to:

  • Ensure the required resources such as disk space, information stores and backup systems are available prior to each maintenance job. If there is a deficiency of any type, GOexchange® will notify the designated operators to correct the issue or abandon the scheduled maintenance.

  • Record the state of critical services prior to the start of a maintenance job so that upon completion of maintenance, all services are returned to the pre-maintenance state.

• Security - GOexchange® takes full advantage of Microsoft's software security model to ensure that only authorized Exchange Administrators have access to its powerful features.

• Unified Maintenance Reports - GOexchange® documents every action that occurs during a maintenance configuration and job. Generates Summary and Detailed Reporting for every job
 

• This includes a day, date, and time stamp feature providing a detailed audit trail.

• Administrators can review both detail and summary maintenance details for each maintenance job.
• Post maintenance summary reports can be automatically e-mail ed to designated individuals or groups.

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